Legal

Privacy Policy

Last updated: 2026 · Lubbe LLC, Epping, New Hampshire, USA

Lubbe LLC ("Lubbe," "we," "us") respects your privacy. This policy explains what we collect through this website, how we use it, and the choices you have.

1. Information we collect

Information you provide. When you submit a contact, quote or information request, we collect the details you enter — such as your name, email address, phone number, company or institution, and the content of your message.

Information collected automatically. Like most websites, we collect basic technical information when you visit — such as pages viewed, referring website, approximate location derived from your IP address (country, region, city), device and browser type, and time spent on the site. This is used only to understand how the site is used and to improve it.

2. Cookies & analytics

We use website analytics to understand how visitors use the site. This may include Google Analytics (which sets cookies) and a first-party, cookieless visit-statistics system that stores no identifier in your browser. You can disable cookies in your browser settings at any time; doing so will not affect your ability to use the contact form or any other feature of the site.

3. How we use your information

  • To respond to your enquiries, quotes and requests for information or service;
  • To provide, support and improve our products, engineering and service offerings;
  • To communicate with you about your project or order;
  • To understand and improve how our website is used.

4. Sharing your information

We do not sell, trade or rent your personal information. We may share information with trusted partners and manufacturers (for example, VST) strictly as needed to fulfil your request — such as preparing a quote or sourcing parts — and with service providers who help us operate the website. We may disclose information where required by law.

5. Data retention & security

We retain the information you provide for as long as needed to serve your request and for legitimate business or legal purposes. We take reasonable measures to protect your information against loss, misuse and unauthorized access.

6. Your rights

You may request access to, correction of, or deletion of the personal information you have provided, subject to applicable law. To make a request, contact us using the details below.

7. Third-party links

Our site may link to third-party websites (for example, partner or manufacturer pages). We are not responsible for the privacy practices of those sites; we encourage you to review their policies.

8. Changes to this policy

We may update this policy from time to time. Material changes will be reflected by the "last updated" date above.

9. Contact us

Questions about this policy or your information? Reach us at our contact page, or by email at [email protected]. Lubbe LLC, Epping, New Hampshire, USA.